Legal warning
The USER who accesses and uses this web site knows and accepts the general conditions herein, and any modifications that occur, and should periodically access them for their knowledge.
The website includes the texts, graphics, images, videos, sounds, drawings, photographs and software included in it, whether or not they are susceptible of intellectual property.
ShoesApp reserves the right to modify this policy in order to adapt it to new legislative or jurisprudential, as well as to practices of the industry. In those cases, ShoesApp will announce on this page the changes introduced with advance.
Web Ownership
The owner of this website, www.shoesapp.shoes, Ainhoa Salcedo Marbán with N.I.F. 44909909V, with registered address at C / Santiago Alba 31 (47008-Valladolid), Spain, whose contact telephone number is +034 983 072 924 or e-mail: Support@shoesapp.shoes
Delivery times
We have an agreement with the courier company to deliver your order within 48 hours. And 72 h. (Working days) for shipments to the Peninsula and Balearic Islands, provided that you place the order before 12:00 pm. If you make after this time the order may take 24 hours more, the courier will not spend until the next day to pick up your order.
Payment methods
Three modes of payment of our articles are made available to the client, which are as follows:
A) Credit or debit card (Visa, Visa Electron and MasterCard). The most convenient and quick payment method. The data provided by the client, are housed in a secure server of our Bank (never from our online store). Shoesapp does not know the customer's bank details or credit card. In addition, these data are not registered in any database, thus obtaining a totally safe and reliable purchase.
B) Bank transfer. You can also make the payment by bank transfer to an account of Caja rural de Soria that is provided to you once the order is finished and you request this mode of payment. The payment period is 24 hours, if at that time, the order is not formalized, the reserved items will be put back on sale and the order will be canceled. From the reception of the payment of the client in our bank begins the delivery period of 48/72 hours. This payment system delays the delivery of the product.
C) Paypal fast and secure purchase.
Shipping Rates
Spain Mainland 3.95+ iva
Portugal 4.95+ iva
Balearic Islands 7.95 except Formentera 15.95+ iva
Canary Islands 16.95 except Hiero and Gomera (NO)
Ceuta and Melilla 12.95+ iva
Germany 13.95+ vat
Austria, Belgium, France *, Italy *, Luxembourg, United Kingdom *: 14.95+ vat
* Except Corsica, Sicily, Isle of Man and Canal Island. 29.95+ vat
Denmark, Hungary, Poland, Czech Republic 16.95+ iva
Bulgaria, Croatia, Czech Republic, Estonia, Finland, Germany, Greece, Ireland, Latvia, Lithuania, Romania, Slovak Republic, Slovakia, Slovakia 27.95+ vat
Execution of the order
It may be that we have a stock break and that the customer buys a product that at the time of shipment is exhausted. In this case we contact the customer as soon as possible by email or telephone indicating the non-availability of the product and we will remind you of your right to return the amount as soon as possible or the possibility of purchasing another product of similar characteristics.
In the event that the refund of the amount is unreasonably delayed, the customer may claim double the amount due. On the other hand indicate that ShoesApp establishes a maximum period of execution of the order of thirty calendar days from the conclusion of the contract.
The ShoesApp establishes a maximum period of execution of the order of thirty calendar days from the conclusion of the contract (customer purchase) according to law.
Legal and commercial guarantee
All the clothes and articles offered in the online store are guaranteed by law. Being this of a period of two years as it marks the law.
Complaints
If you have received a defective product please contact us at info@show.es indicating the order number, product details and reason for return.
Discontinuation / Returns
The policy of Returns that follows Shoesapp is the one marked by Law 3/2014 of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users.
You have the right to withdraw from this contract within 14 calendar days without justification.
The withdrawal period will expire on the 14 calendar days of the day that you or a third party appointed by you, other than the carrier, acquired the material possession of the goods.
To exercise the right of withdrawal, you must notify us (e-mail: Support@shoesapp.shoes of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).
To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding term expires.
Consequences of withdrawal
In case of withdrawal on your part, we will refund all payments received from you, (excluding shipping costs) without undue delay and, in any case, no later than 14 calendar days from the date we are Report of its decision to desist from this contract. We will proceed to make such refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, will not incur any expenses as a result of the refund. You must return or deliver the goods directly to Shoesapp without undue delay and, in any case, no later than 14 calendar days from the date you inform us of your decision to withdraw from the contract. The deadline will be deemed to have been fulfilled if the goods are returned before the deadline has expired. You must assume the direct cost of returning the goods.
You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
The returned items must be in the same state with which they were received and fully sealed, if manipulation is observed or the product has been opened, the return will not be made.
Remember that you have 14 calendar days to make such request for return from the reception of your order, after this time is understood to reject the right of withdrawal.